KEYSUITE™

A comprehensive, integrated IT solution for security conscious businesses with too few or no IT employees.

KEYSUITE™

A comprehensive, integrated IT solution for security conscious businesses with too few or no IT employees.

75% of corporate boards aren’t actively involved in cybersecurity oversight.

Download your free guide 7 Security Leadership Questions financial institution boards should be asking about cybersecurity to start developing security readiness.

Budget Predictability

Proactive, Not Reactive

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Comprehensive Security

One Goal

With Keysuite, we sit on the same side of the table as you and we share one goal – to make your IT function as it should, problem and worry free. We install the best technology at all points of vulnerability.

Keysuite was much less expensive than hiring internal IT with the experience and certifications found on the EO Johnson Locknet® team.

Operations and Compliance Officer

Financial Institution

IT Staff: Using Your Resources Wisely

For businesses with IT staff, you’ll be free to focus on strategic business initiatives and advancing how your company uses technology.

Our credentialed IT experts are highly experienced, specialized professionals. Through certifications and training they’re up to speed on the very latest on industry concerns and practices.

Strategic Partnership

  • Quarterly Business Reviews
  • IT Road Map
  • Budgeting Guidance
  • Compliance Materials
  • Client Reports Portal

Network Management

  • Daily patching
  • 24×7 monitoring

Backup and Data Recovery

  • Private Cloud
  • On-site Backup

Security

  • Firewall
  • Intrusion Prevention
  • Antivirus
  • Antimalware
  • SPAM Filtering

End-User Support

  • Support Center Team
  • Unlimited support center calls
  • Proactive server maintenance
  • Active Directory Support

Proactive Environment Oversight

Locknet keeps your systems safe, online and running smoothly. Our proactive approach helps detect and resolve issues before they become large problems.

Server Health Checkup: Stay ahead of issues

Includes a multi-point checklist with monitoring of key server areas. Performing this examination on a regular basis helps to identify and address problems before they cause business disruption

Netxus™ Patching: Keep your 3rd party software hassle-free.

Keeping your Microsoft and 3rd party software up-to-date can be a hassle, especially when these updates make other applications function incorrectly. With Locknet’s Netxus platform, all updates are thoroughly vetted and approved by our administrators prior to implementation. Should something not work properly, Locknet is able to troubleshoot or roll back.

Critical Systems Monitoring: Stay up and running

Your business depends on all of your systems being up and running. Should one go down, or if some part of your infrastructure needs attention, Locknet will receive alerts and will be actively working on a fix before you are likely even aware of the issue.

Network Map: Make better business decisions

Understanding how information flows throughout your network can be important when making business decisions. Locknet will provide an updated Layer 2/3 map.

Trusted Strategic Partner

In business, we often find ourselves so focused on everyday tasks that we don’t take time to think strategically. Locknet takes the time to understand your business and keep our finger on the pulse of your IT. Keysuite clients receive analysis and strategic guidance that focuses on the big picture.

Quarterly Business Reviews (QBR): Your roadmap for continued success

There is so much more to our relationships than just managing a client’s IT. We continually collect and examine a broad base of data that profiles the functioning of your infrastructure. We use everything from Support Center ticket information and event logs to antivirus and firewall data to help identify any systemic issues . We’ll take the time to sit down with you to provide a clear understanding of our findings and provide you with suggestions and share best practices used in your industry to help you keep your network running smoothly.

 We discuss your goals and aspirations, initiatives and upcoming projects and we’ll help you plan a short term roadmap and a longer term strategy for future enhancements and your continued success well into the future .
Compliance Documentation: Answer key auditing questions

Dealing with state and federal regulators and external auditors can be a daunting task. Locknet provides detailed documenting of your IT environment and our services that will answer key questions for your auditors.

Client Advocate with Core Business Application Vendors

When dealing with highly skilled technical people, it is sometimes difficult to grasp what they are trying to communicate. Locknet assists as a technical liaison to ensure that the right information is conveyed to all parties involved.

24 x 7 End User Support

We understand the most important resources that any organization has are its people, and good relationships are critical to having positive experiences and outcomes. Locknet is proud to have a number of Strategic Client Support Teams with those resources to provide dedicated, best in class service and an enjoyable customer experience.

We carefully select a dedicated Client Support Team that will best fit the needs or your unique organization and its people. Your team will include a group of high performing, highly skilled and certified Systems Administrators and a highly experienced Senior Systems Administrator who will provide an additional layer of technical support and expertise to your business. Your team will always have a clear understanding of your employees, IT environment and organization so you can rest assured that when you contact Locknet’s Support Center, you will always reach a familiar person who will know who you are.

Protect Against Data Loss and Unexpected Events

A backup and recovery solution is a key component to every business’s disaster recovery plan. Be prepared in the event of a hardware failure, building disaster or natural disaster with Reinforce® by Locknet. Reinforce is available in a variety of solutions to best fit the needs of your business.

Defense in Depth

The ever-changing landscape of technology and threats makes securing your network and data a complicated enterprise. There are many ways to access your data and many ways to exploit it . A multi-layered approach prevents as many of these threats as possible. Keysuite provides that approach with our Blockade™ suite of solutions, Security Information and Event Management (SIEM), malware/virus detection and remediation and Locknet Spam filtering.

How can we help?

Let us know what’s on your mind! We’ll usually respond within one business day.

  • We have 7 locations across 3 states! This information helps us connect you to the location that can help you best.
  • Certain solutions are better suited for certain industries - this helps us tailor strategies for you.
  • We're ready to support your team or lead your IT efforts - this helps us know more about what you need.
  • This just helps us approach your IT needs more strategically.
  • Please tell us as much as you can about your needs or situation.

EO JOHNSON

EO Johnson Business Technologies power businesses with document, copier, and IT business solutions.  We create solutions, solve problems, and help our customers work smarter.  And we’ve been doing it for 60 years.

© EO Johnson Business Technologies

Customer Care Center

844.365.4968

For general supplies and information

Print Image Support Center

844.342.5365

Support for copier/printer service related issues

Locknet® Managed IT Services

877.408.1656

Support for our Locknet Managed IT Services

Document and Software Solutions Support

844.304.8791