“I don’t worry about our printers working — I know they will work. It is ‘set-it-and-forget it’ printing, and I like that.”
-Ken Downs, Vice President IT — Marine Credit Union
Managed print services create a strategy aligned with your business goals, not just maintenance. We evaluate your entire document environment to optimize workflows, enhance security, and control costs. Our approach identifies inefficiencies, streamlines supplies, and provides consistent support that evolves with your needs, turning print management into a business advantage.
We begin with a thorough consultation and on-site assessment to understand your current printer usage and document workflows — and analyze real costs beyond equipment and supplies, establishing a clear baseline for improvement.
Based on detailed analysis, we create a comprehensive print management strategy that optimizes workflows using an appropriate combination of your existing equipment and recommended technology, always focused on practical solutions within your budget parameters.
Our implementation team handles equipment configuration, networking, security protocols, and user training with minimal disruption, ensuring a smooth transition and proper utilization of all available features.
We conduct strategic business reviews to evaluate your managed print program, analyzing usage metrics and addressing evolving needs. This proactive approach ensures continuous improvement and allows us to adapt your print strategy as your business requirements change.
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Our comprehensive managed print services include assessment and optimization of your print environment, ongoing maintenance, and support from certified local technicians, regular performance reviews, detailed usage analytics, and security protocols that protect your networked devices. We take a consultative approach that starts with understanding your business needs rather than simply selling equipment.
Most organizations discover significant cost savings through our managed print services. These savings come from multiple sources: eliminating unnecessary devices and optimizing equipment placement, reducing service and supply costs through consolidated management, implementing automated rules that minimize waste, decreasing IT support burden, and extending equipment lifespan through proactive maintenance. Our strategic business reviews provide transparent reporting on your actual savings.
Three key differences set us apart: First, our elite print management expertise places us among the top managed print providers in the Midwest. Second, our organization has undergone SOC 2 Type 2 security auditing, ensuring the highest information protection standards. Finally, as a locally owned business since 1957, we provide responsive, personalized service from technicians who live in your community and average over 13 years of experience.
Our environmental approach includes several components: optimizing your fleet to reduce energy consumption, implementing default settings that minimize paper and toner usage, providing comprehensive toner cartridge recycling programs, and extending equipment lifecycle through proper maintenance. We can also recommend ENERGY STAR-certified devices to help you track your environmental impact reductions over time.
No. Our approach focuses on maximizing your current investment while strategically upgrading when necessary. Our initial assessment evaluates your existing equipment regardless of brand or age. Some clients maintain a portion of their fleet while selectively upgrading devices that create bottlenecks or excessive service costs. This phased approach ensures budget-friendly implementation.
We have solutions that can enable secure printing for both office and remote workers through several technologies: cloud printing capabilities that allow printing from any location to authorized devices, mobile printing options for smartphones and tablets, secure authentication that ensures documents only print when users are present, and workflows that digitize documents for electronic distribution rather than physical printing when appropriate.
Your service requests connect directly with local dispatchers who know your business. Our certified technicians are assigned to specific territories, ensuring consistent service from familiar faces. For supplies, you can opt into our automated monitoring system offering, which proactively ships toner before you run out, eliminating emergency ordering while preventing excessive inventory stockpiling that ties up your resources.
Our technicians are cross-trained and certified on multiple equipment brands, allowing us to manage diverse print environments through a single point of contact. This eliminates the complexity of dealing with various service vendors and ensures consistent support across your entire fleet. We provide comprehensive management and maintenance services for Canon, Ricoh, Toshiba, or other manufacturers' equipment.
EO Johnson and Locknet Managed IT have over 192 five-star reviews on Google
EO Johnson is a world-class business technologies and managed IT services leader. The company was founded in 1957 by Emery O. Johnson as a copier company. It has evolved to be a leader in helping businesses with their copier and printer equipment, information technology, and digital transformation needs. EO Johnson is in its second generation of private ownership and is certified as a Woman-Owned Business Enterprise.
-Jim Schroeder, President, Tri-Mart Corporation
-Pam Jacobi
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