Toll Free Phone Numbers

Customer Care Center

844.365.4968

For supplies or general information

Print Image Support Center

844.342.5365

Support for copier/printer service related issues

Locknet® Managed IT Services

877.408.1656

Support for our Locknet Managed IT Services

Software Solutions Support 

844.304.8791

Support for our Software Solutions customers

Office Locations

Wausau

8400 Stewart Avenue

Wausau, WI 54401

La Crosse

3310 South Kinney Coulee Rd.

Onalaska, WI 54650

Eau Claire

1505 Prairie Lane

Eau Claire, WI 54703

Rochester

2477 Clare Lane NE

Rochester, MN 55906

Minneapolis

7550 Market Place Drive Suite C

Eden Prairie, MN 55344

Cedar Falls

5751 Westminister Dr.

Cedar Falls, IA 50613

Recycling Resources

Check with you local municipality for toner container recycling. If local options are not available, choose the brand of equipment below.

Ricoh & Lanier

Complete instructions and information on Ricoh’s Toner Cartridge/Container Recycling Program is available on line. For more information: Click here

To access a prepaid shipping label, please refer to the following:

  1. Visit Ricoh’s Recycle webpage here
  2. Scroll to the “Return used consumables like toner cartridges and maintenance kits section.
  3. Choose the “prepaid shipping label.” link in the section "For individual toner cartridges and maintenance kits that do not have a prepaid shipping labels inside the box.

Toshiba

Toshiba’s toner cartridges recycling partner is Close the Loop Inc. Customers can register to participate in Toshiba’s toner recycling program on line at www.closetheloopusa.com. Upon registration, Close the Loop will deliver a starter kit to your facility.

HP

All HP toner cartridges come with a self addressed pre-paid shipping label for recycling. Simply reuse the replacement cartridge box for shipping.

Canon

Canon uses a plastic in their plastic toner containers that allows for local recycling. Canon has engraved a plastic resin code on each container.

When Canon plastic toner containers cannot be recycled locally or sent to a local energy recovery facility, customers can ship them to the following address:

Canon Toner Container Collection Center
2051 Meridian Place
Hebron, KY 41048

Shipping is at the customer’s expense. Once Canon receives the cartridges, they assume the responsibility and cost for recycling.

Samsung

Check here and scroll down to Samsung's S.T.A.R. Program.