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Business Copiers & Printers

EO Johnson offers multifunction copiers and printer solutions that are cost effective and easy to use. Trust in the exceptional service and rapid response time of our knowledgeable local service technicians.

Production Print & Finishing

EO Johnson is your one-stop shop for digital production presses, wide-format printing, and finishing equipment. We provide local service and support and have the most technologically advanced Customer Experience Center in the Midwest.

Locknet Managed IT

Locknet Managed IT is a Managed Security Service Provider (MSSP) that is both FFIEC-examined and SOC 2 Type 2 audited. We support businesses in Wisconsin, Minnesota, Iowa, and Illinois with technology strategies and solutions to improve your security position. 24/7/365 remote and onsite support.

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Digital Transformation Solutions

EO Johnson’s digital transformation consultants have solutions for every size and type of business. Reduce paper and secure your files with our bulk document scanning. Then streamline your business with process mapping and secured document management.

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EO Johnson Awarded 2022 Ricoh Circle of Excellence

1 min read

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EO Johnson Business Technologies

Company ranks among top  certified dealerships 7th year in a row

For the seventh year in a row, EO Johnson Business Technologies has been named a top certified dealer by Ricoh USA. The Ricoh Circle of Excellence Award recognizes Ricoh dealers who meet stringent standards for excellence in technical expertise, quality of service, model certification, efficiency, response time, success rates, and customer satisfaction.

This year, EO Johnson technician Ben Nikolay achieved Prestige Technician status by scoring among the top 75 Ricoh technicians in the country. To qualify, EO Johnson service technicians complete a rigorous test to evaluate the breadth of their service experience, qualification, and skills with only the highest-scoring technicians earning Prestige level certification.

Frank Paulich, Vice President—Service for EO Johnson Business Technologies, says the awards are testament to the hard work and dedication of EO Johnson technicians, "Being named to the Ricoh Circle of Excellence for 2022 is a huge honor and one which recognizes the commitment our technicians have to provide World Class customer service. This is an honorable achievement, and I thank everyone who played a part in gaining this recognition of the talent within our organization."

"To rank among the top certified Ricoh dealerships in the country for seven years in a row is also a nod to the consistency with which we strive to deliver superior customer service," Paulich explained.

Along with individual testing scores from EO Johnson's Ricoh-trained technicians, this program leverages a comprehensive review of industry benchmarks to determine eligibility, including customer survey results, First Call Effectiveness, callback and hold call percentages, relevant industry certifications, hardware and solutions training, global accounts support, and escalation policy.

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