Maximize your business potential and open new revenue possibilities with start-to-finish production print and wide format solutions from EO Johnson and Standard Dynamics finishing solutions.
You demand multifunction copiers that are easy to use and cost-efficient. With thorough training and prompt service response, you’ll find EO Johnson’s copiers are as dependable as you are.
Locknet® Managed IT offers security, network defense, backup and managed services to help businesses in Wisconsin, Minnesota, and Iowa develop successful technology strategies, whether you’re small to medium sized, regulated, non-regulated, or have little to no IT staff.
Our solutions help you with a specific document need or work together for a powerful combination to increase efficiency and productivity.
With more than 85 technicians throughout our service areas of Wisconsin, Minnesota, and Northern Iowa, we have someone close by to help. The average response time for a technician to arrive at your site is under 4 hours.
For Copier and Printer Service
844.342.5365
For Production Print and Finishing
844.236.7567
EO Johnson Locknet® Managed IT Services
877.408.1656
Software Solutions
844.304.8791
Maximize your business potential and open new revenue possibilities with start-to-finish production print and wide format solutions from EO Johnson and Standard Dynamics finishing solutions.
You demand multifunction copiers that are easy to use and cost-efficient. With thorough training and prompt service response, you’ll find EO Johnson’s copiers are as dependable as you are.
Locknet® Managed IT offers security, network defense, backup, and managed services to help businesses in Wisconsin, Minnesota, and Iowa develop successful technology strategies, whether you’re small to medium-sized, regulated, non-regulated, or have little to no IT staff.
Our solutions help you with a specific document need or work together for a powerful combination to increase efficiency and productivity.
With more than 85 technicians throughout our service areas of Wisconsin, Minnesota, and northern Iowa, we have someone close by to help. The average response time for a technician to arrive at your site is under 4 hours.
For Copier and Printer Service
844.342.5365
For Production Prin and Finishing
844.236.7567
EO Johnson Locknet® Managed IT Services
877.408.1656
Software Solutions
844.304.8791
1 min read
For the seventh year in a row, EO Johnson Business Technologies has been named a top certified dealer by Ricoh USA. The Ricoh Circle of Excellence Award recognizes Ricoh dealers who meet stringent standards for excellence in technical expertise, quality of service, model certification, efficiency, response time, success rates, and customer satisfaction.
This year, EO Johnson technician Ben Nikolay achieved Prestige Technician status by scoring among the top 75 Ricoh technicians in the country. To qualify, EO Johnson service technicians complete a rigorous test to evaluate the breadth of their service experience, qualification, and skills with only the highest-scoring technicians earning Prestige level certification.
Frank Paulich, Vice President—Service for EO Johnson Business Technologies, says the awards are testament to the hard work and dedication of EO Johnson technicians, "Being named to the Ricoh Circle of Excellence for 2022 is a huge honor and one which recognizes the commitment our technicians have to provide World Class customer service. This is an honorable achievement, and I thank everyone who played a part in gaining this recognition of the talent within our organization."
"To rank among the top certified Ricoh dealerships in the country for seven years in a row is also a nod to the consistency with which we strive to deliver superior customer service," Paulich explained.
Along with individual testing scores from EO Johnson's Ricoh-trained technicians, this program leverages a comprehensive review of industry benchmarks to determine eligibility, including customer survey results, First Call Effectiveness, callback and hold call percentages, relevant industry certifications, hardware and solutions training, global accounts support, and escalation policy.
CUSTOMER CARE CENTER
For general supplies and information
844.365.4968
PRINT IMAGE SUPPORT CENTER
Support for copier/printer service related issues
844.342.5365
LOCKNET® MANAGED IT SERVICES
Support for our Locknet Managed IT Services
877.408.1656
DOCUMENT AND SOFTWARE SOLUTIONS SUPPORT
844.304.8791
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