Simplify Your Print Infrastructure
Managed Print Services
Streamline printing, control costs, and improve equipment reliability with a customized, scalable strategy built for your business.
Simplifying Your Print Environment
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Challenge
Controlling Print Costs
"How can we control escalating print costs while maintaining quality output?"
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Solution
Comprehensive Printer Fleet Analysis
We'll run a cost analysis that reveals hidden expenses and implement usage tracking to reduce your overall print spending while maintaining and improving output quality.
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Challenge
Unreliable Technology and Support
"Our unreliable equipment, limited resources, and inconsistent support make it hard to keep up with technology and avoid downtime at critical moments."
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Solution
Local Support and Industry Knowledge
Local, certified technicians provide proactive maintenance and rapid response times, while our experts assess your needs and implement the right technology that evolves with your business & budget.
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Challenge
Pieced Together Printing Support
"Our printer fleet includes multiple brands purchased over time, creating a maintenance nightmare."
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Solution
Single Source of Expertise and Guidance
Our multi-brand certified technicians support diverse equipment types through a single point of contact, eliminating the complexity of managing multiple service vendors.
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66
66
Net Promoter Score
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68
68
Years in the Copier Business
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8
8
Midwest Locations
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1
1
Visit Service Resolution Goal
Comprehensive Print Solutions
A Strategic Framework for Print Fleet Optimization
Managed print services create a strategy aligned with your business goals, not just maintenance. We evaluate your entire document environment to optimize workflows, enhance security, and control costs. Our approach identifies inefficiencies, streamlines supplies, and provides consistent support that evolves with your needs, turning print management into a business advantage.
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Step 1: Analysis & Consultation
We begin with a thorough consultation and on-site assessment to understand your current printer usage and document workflows — and analyze real costs beyond equipment and supplies, establishing a clear baseline for improvement.
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Step 2: Strategy Development
Based on detailed analysis, we create a comprehensive print management strategy that optimizes workflows using an appropriate combination of your existing equipment and recommended technology, always focused on practical solutions within your budget parameters.
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Step 3: Implementation & Training
Our implementation team handles equipment configuration, networking, security protocols, and user training with minimal disruption, ensuring a smooth transition and proper utilization of all available features.
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Step 4: Ongoing Partnership
We conduct strategic business reviews to evaluate your managed print program, analyzing usage metrics and addressing evolving needs. This proactive approach ensures continuous improvement and allows us to adapt your print strategy as your business requirements change.
Certified Technicians
5-Star Local Printer and Copier Services
EO Johnson's managed print services are consistently recognized among the Midwest's top ten managed print providers. This elite regional leadership position reflects our unwavering commitment to industry best practices and professional standards of excellence. Our service excellence includes:
- Local technicians averaging over 13 years of experience
- Continuous factory training on multiple equipment brands
- Team members who live and work in your community
- Responsive service with a personal touch
- Deep understanding of your business environment

Industry-Specific Solutions
Print Management Tailored to Your Industry Challenges
- Education
- Manufacturing
- Healthcare
- Financial Services
- General Business
Cost-Effective Managed Print Solutions for Schools and Universities
Balance tight budgets with heavy printing demands while maintaining FERPA compliance. Our solutions implement cost recovery for student printing, secure print release, and provide predictable monthly costs so your staff can focus on education rather than printer management.
Managed Print Solutions for Manufacturing Plants
Integrate mobile computing, multifunction devices, label printers, barcode scanners, and more into your print infrastructure for seamless printing, inventory tracking, and quality control. Our industrial-strength equipment withstands harsh conditions while proactive monitoring prevents costly production delays from print system failures.
HIPAA-Compliant Managed Print Services
Maintain HIPAA compliance with secure release printing, comprehensive audit trails, and device-level security features. Our SOC 2 Type 2 audited protocols ensure patient information remains encrypted and protected through the document lifecycle.
Secure Managed Print Services for Financial Institutions
Secure your branch network with encrypted data transmission and centralized fleet management. Meet regulatory requirements while streamlining operations across multiple locations with our SOC 2 Type 2 audited processes that protect sensitive customer information.
A Managed Print Provider for Mid-Sized Businesses
No matter your industry, optimize device placement based on actual usage, implement controls to reduce unnecessary printing, and gain visibility into departmental costs. We ensure consistent quality across your organization while you focus on growing your business.
Measurable Results
The Business Value of Managed Print Services
Experience meaningful improvements that impact your operations, budget, and productivity.
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Reduced & Controlled Expenses
Cut printing expenses through usage tracking, waste reduction, and elimination of unnecessary devices. Comprehensive cost analysis provides transparency into print spending across all departments.
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Enhanced Productivity & Uptime
Maximize equipment reliability with proactive maintenance and rapid response from local technicians. Automated supply management eliminates workflow disruptions from unexpected shortages.
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Centralized Fleet Administration
Simplify management with a single network for all your print devices, regardless of brand or model. One dashboard provides complete visibility and control of your entire print environment.
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IT Staff Relief
Free your IT team from print-related distractions with comprehensive management and proactive support. Let your technical talent focus on strategic initiatives while we handle your print infrastructure.
Client Success Story
How Synergy Cooperative Streamlined Operations Across 42 Locations
Equipment management becomes increasingly complex when you operate across dozens of locations offering diverse services from agriculture to retail. Synergy Cooperative faced this challenge with their printer fleet scattered across 42 locations, where inefficient equipment placement and uncoordinated supply ordering were increasing costs. Our partnership delivered a comprehensive assessment that optimized their print infrastructure while implementing intelligent document management solutions.

Stay Informed and Connected
Practical tips, insights, and emerging trends to help your organization thrive
Frequently Asked Questions About Managed Print Services
Find answers to the common questions about our managed print services.
What's included in EO Johnson's managed print services?
Our comprehensive managed print services include assessment and optimization of your print environment, ongoing maintenance, and support from certified local technicians, regular performance reviews, detailed usage analytics, and security protocols that protect your networked devices. We take a consultative approach that starts with understanding your business needs rather than simply selling equipment.
How does managed print save money for my business?
Most organizations discover significant cost savings through our managed print services. These savings come from multiple sources: eliminating unnecessary devices and optimizing equipment placement, reducing service and supply costs through consolidated management, implementing automated rules that minimize waste, decreasing IT support burden, and extending equipment lifespan through proactive maintenance. Our strategic business reviews provide transparent reporting on your actual savings.
What makes EO Johnson different from other managed print providers?
Three key differences set us apart. First, our elite print management expertise places us among the top managed print providers in the Midwest. Second, our organization has undergone SOC 2 Type 2 security auditing, ensuring the highest information protection standards. Finally, as a locally owned business since 1957, we provide responsive, personalized service from technicians who live in your community and average over 13 years of experience.
How do you help businesses with sustainability goals?
Our environmental approach includes several components: optimizing your fleet to reduce energy consumption, implementing default settings that minimize paper and toner usage, providing comprehensive toner cartridge recycling programs, and extending equipment lifecycle through proper maintenance. We can also recommend ENERGY STAR-certified devices to help you track your environmental impact reductions over time.
How long should office printers typically last?
While printer lifespans vary based on usage patterns and maintenance quality, most business-grade devices should provide 3-7 years of reliable service. With our managed print program, we maximize the life of your equipment through maintenance and appropriate workload distribution. When replacement becomes necessary, we help you select the right technology based on your usage data rather than manufacturer marketing claims.
Will I need to replace all my existing equipment to start managed print services?
No. Our approach focuses on maximizing your current investment while strategically upgrading when necessary. Our initial assessment evaluates your existing equipment regardless of brand or age. Some clients maintain a portion of their fleet while selectively upgrading devices that create bottlenecks or excessive service costs. This phased approach ensures budget-friendly implementation.
How can managed print support remote and hybrid work environments?
We have solutions that can enable secure printing for both office and remote workers through several technologies: cloud printing capabilities that allow printing from any location to authorized devices, mobile printing options for smartphones and tablets, secure authentication that ensures documents only print when users are present, and workflows that digitize documents for electronic distribution rather than physical printing when appropriate.
What happens when we need service or supplies?
Your service requests connect directly with local dispatchers who know your business. Our certified technicians are assigned to specific territories, ensuring consistent service from familiar faces. For supplies, you can opt into our automated monitoring system offering, which proactively ships toner before you run out, eliminating emergency ordering while preventing excessive inventory stockpiling that ties up your resources.
Can you support different printer brands and models within the same environment?
Our technicians are cross-trained and certified on multiple equipment brands, allowing us to manage diverse print environments through a single point of contact. This eliminates the complexity of dealing with various service vendors and ensures consistent support across your entire fleet. Depending on your location, we provide comprehensive management and maintenance services for Canon, Ricoh, Toshiba, or other manufacturers' equipment.
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“They have been a strong vendor of ours for 10 years and have always come to the table with solutions.”
Noah Wallace III
IT Director, Silver Spring Foods -
“We have had nothing but excellent service from EO Johnson. They are quick and always get the job done. We highly recommend their services.”
Pastor Jerry Hatlevig
Connect Church -
“Our Ricoh copier is a great product with few problems, but if something does need servicing, the techs are there within a few hours. Always helpful, knowledgeable, and prompt service.”
Jan Fick
St. Paul’s Lutheran School
Take the First Step Toward Print Efficiency
Let our local team show you how a custom print strategy can reduce costs and enhance productivity.
Everything You Need to Know About Managed Print Services
Unraveling the Benefits of Managed Print Services for Modern Business
Unraveling the Benefits of Managed Print Services for Modern Business
Efficient management of resources is crucial for maintaining competitiveness and operational excellence. One often overlooked yet essential aspect is print management. Managed print services (MPS) offer a strategic approach to handling printing needs, providing numerous benefits that go beyond just cost savings. Explore the benefits of managed print services, with a focus on how different industries like education, healthcare, manufacturing, and government can particularly benefit from these services. Read more.
Top 10 Managed Print Services Companies in the Midwest
Top 10 Managed Print Services Companies in the Midwest
Managed print services (MPS) are a game-changer for businesses looking to streamline their printing processes, reduce costs, and improve efficiency. These services encompass everything from managing print devices to document workflow solutions. With the many MPS providers available today, it can be challenging to identify the best managed print services companies and the best ones to fit your business needs. We’ll guide you through the top 10 managed print services companies in the Midwest, providing valuable insights to make an informed decision. Read more.
It's All About the Uptime: Embracing Proactive Printing Services
It's All About the Uptime: Embracing Proactive Printing Services
Nothing slows down your business productivity like a printer that isn’t working. All the tasks your employees can’t get done while they wait for it to get back up and running start to pile up. For companies that want to maximize productivity and reduce downtime, proactive printing services are a game-changer. Read more.
Remanufactured Toner Cartridges: The Good, The Bad, and The Ugly
Remanufactured Toner Cartridges: The Good, The Bad, and The Ugly
Printing is a daily necessity, and with that comes the ongoing need to replace toner cartridges. One option many businesses consider is the use of remanufactured toner cartridges instead of purchasing new cartridges from the original equipment manufacturer (OEM). On the surface, these remanufactured options may seem like a great way to save money and reduce environmental waste. However, there are underlying concerns that should not be ignored, especially when it comes to security risks. Read more.
How Printer Fleet Management and Device Consolidation Can Improve the Bottom Line
How Printer Fleet Management and Device Consolidation Can Improve the Bottom Line
In today’s competitive business environment, every department is tasked with cutting costs and maximizing efficiency. Printing, an often-overlooked area of the workplace, can lead to significant hidden costs when left unmanaged. Managed Print Services (MPS) offers a solution that optimizes printer fleets, consolidates devices, and lowers the cost of ownership. By streamlining and modernizing print environments, businesses can realize substantial savings and operational improvements that go beyond paper and toner costs. Read more.
How Long Should a Printer Last? The Lifecycle of Workplace Copiers
How Long Should a Printer Last? The Lifecycle of Workplace Copiers
Workplace printers are an essential tool for most businesses, but like all machines, they have a limited lifespan. Understanding how long a printer should last, what factors influence its durability, and when to upgrade can help businesses maximize their investment while ensuring efficient daily operations. Read more.
What Office Printing Solutions Are Right for You? Our Seven-Step Guide
What Office Printing Solutions Are Right for You? Our Seven-Step Guide
Choosing the right office printing solutions can make a big difference for your business. The wrong setup can lead to unnecessary costs, wasted time, and frustrated employees. The right setup can boost productivity, save money, and improve the quality of your printed materials. But with so many options available, how do you decide? Here’s our simple guide to help you evaluate what printing solutions are best for your business. Read more.
Local vs Network Printing: What’s Right for Your Business?
Local vs Network Printing: What’s Right for Your Business?
Printing is an essential function in most workplaces, but choosing the right type of printing setup can have a big impact on productivity, costs, and security. Businesses typically choose between local and network printing, each offering distinct advantages and limitations. Understanding the differences between these two options will help you determine the best fit for your company’s needs.. Read more.
How Print Providers Enhance Sustainability Beyond Cartridge Recycling Programs
How Print Providers Enhance Sustainability Beyond Cartridge Recycling Programs
Sustainability is no longer just a buzzword. Industries across the globe are reevaluating their practices to minimize environmental impact. The print industry, historically associated with paper waste and energy consumption, is undergoing a transformation. While cartridge recycling programs have been a staple in sustainability efforts, print providers are increasingly exploring more comprehensive approaches to reduce their ecological footprint. We’ll take a closer look at several printing industry sustainability initiatives and share how we might be able to help.
Let’s start with the one you might already be familiar with – toner and print cartridge recycling. Read more.
Protecting Patient Data with HIPAA Compliant Printing
Protecting Patient Data with HIPAA Compliant Printing
If you work in the healthcare industry, you are already very familiar with HIPAA, the Health Insurance Portability and Accountability Act. HIPAA requires the secure and confidential handling of protected health information (PHI). The Department of Health and Human Services requires all print technology to be secured and maintained according to the standards outlined in HIPAA. Print technology is defined as printers, copiers, multifunction printers, fax machines, and all other devices with similar functions. Read more.
Improving Network Printer Security Vulnerabilities
Improving Network Printer Security Vulnerabilities
In today’s workplace, everything is interconnected, and network printer security is key to safeguarding sensitive business data. Despite the increasing awareness of cybersecurity risks, printer security often remains an overlooked aspect of network infrastructure. However, the consequences of neglecting printer security can be severe, potentially leading to data breaches, financial losses, and damage to a company's reputation. Read more.
Technology Lifecycle Management
Technology Lifecycle Management
What it is, and why business technology lifecycle management is so important
Technology lifecycle management is essential to ensuring your business resources work as they should, even as your IT environment grows and changes over time. Business technology lifecycle management also protects your network data and business from cyberattacks. Here's what you need to know and why technology lifecycle management is so vital to companies of all sizes and industries. Read more.