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Production Print & Finishing

Maximize your business potential and open new revenue possibilities with start-to-finish production print and wide format solutions from EO Johnson and Standard Dynamics finishing solutions.

Business Copiers & Printers

You demand multifunction copiers that are easy to use and cost-efficient. With thorough training and prompt service response, you’ll find EO Johnson’s copiers are as dependable as you are.

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Locknet® Managed IT

Locknet® Managed IT offers security, network defense, backup and managed services to help businesses in Wisconsin, Minnesota, and Iowa develop successful technology strategies, whether you’re small to medium sized, regulated, non-regulated, or have little to no IT staff.

Digital Transformation Consulting

Our solutions help you with a specific document need or work together for a powerful combination to increase efficiency and productivity.

Support

With more than 85 technicians throughout our service areas of Wisconsin, Minnesota, and Northern Iowa, we have someone close by to help. The average response time for a technician to arrive at your site is under 4 hours. 

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For Copier and Printer Service
844.342.5365

For Production Print and Finishing
844.236.7567

EO Johnson Locknet® Managed IT Services
877.408.1656

Software Solutions
844.304.8791

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EO Johnson Awarded 2023 Ricoh Circle of Excellence

1 min read

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The eighth year in a row receiving this honor

For the eighth year in a row, EO Johnson Business Technologies has been named a top certified dealer by Ricoh USA. The Ricoh Circle of Excellence Award recognizes Ricoh dealers who meet stringent standards for excellence in technical expertise, quality of service, model certification, efficiency, response time, success rates, and customer satisfaction.

This year, six EO Johnson technicians received Prestige status by scoring among the top 75 Ricoh technicians in the country. Benjamin Nikolay, Kevin Ellenbecker, and Steven Ellenbecker received Prestige Tech Certification. Jeffrey Nelson and Phil Zeman received Prestige Hardware Certification. And Scott Wilkans received Prestige Elite Certification for being in the top 75 for both categories. To qualify, EO Johnson service technicians complete a rigorous test to evaluate the breadth of their service experience, qualification, and skills with only the highest-scoring technicians earning Prestige level certification.

"To rank among the top certified Ricoh dealerships in the country for eight years in a row is a nod to the consistency with which we strive to deliver superior customer service," said Frank Paulich, Vice President – Service for EO Johnson. “And having six of our technicians in the top 75 is a remarkable achievement recognizing the skills and commitment of our service team.”

Along with individual testing scores from EO Johnson's Ricoh-trained technicians, this program leverages a comprehensive review of industry benchmarks to determine eligibility, including customer survey results, First Call Effectiveness, callback and hold call percentages, relevant industry certifications, hardware, and solutions training, global accounts support, and escalation policy.

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