<img src="https://ws.zoominfo.com/pixel/PMY3ZvbpZt27ywWwZSBB" width="1" height="1" style="display: none;">

Business Copiers & Printers

EO Johnson offers multifunction copiers and printer solutions that are cost effective and easy to use. Trust in the exceptional service and rapid response time of our knowledgeable local service technicians.

Production Print & Finishing

EO Johnson is your one-stop shop for digital production presses, wide-format printing, and finishing equipment. We provide local service and support and have the most technologically advanced Customer Experience Center in the Midwest.

Locknet Managed IT

Locknet Managed IT is a Managed Security Service Provider (MSSP) that is both FFIEC-examined and SOC 2 Type 2 audited. We support businesses in Wisconsin, Minnesota, Iowa, and Illinois with technology strategies and solutions to improve your security position. 24/7/365 remote and onsite support.

locknet_logo

 

Digital Transformation Solutions

EO Johnson’s digital transformation consultants have solutions for every size and type of business. Reduce paper and secure your files with our bulk document scanning. Then streamline your business with process mapping and secured document management.

Resources

Gain insights and expand your knowledge with our collection of tools and resources. Stay informed about the latest in business technology, print services, and process improvement. 

EO Johnson Awarded 2023 Ricoh Circle of Excellence

1 min read

hero_angles

The eighth year in a row receiving this honor

For the eighth year in a row, EO Johnson Business Technologies has been named a top certified dealer by Ricoh USA. The Ricoh Circle of Excellence Award recognizes Ricoh dealers who meet stringent standards for excellence in technical expertise, quality of service, model certification, efficiency, response time, success rates, and customer satisfaction.

This year, six EO Johnson technicians received Prestige status by scoring among the top 75 Ricoh technicians in the country. Benjamin Nikolay, Kevin Ellenbecker, and Steven Ellenbecker received Prestige Tech Certification. Jeffrey Nelson and Phil Zeman received Prestige Hardware Certification. And Scott Wilkans received Prestige Elite Certification for being in the top 75 for both categories. To qualify, EO Johnson service technicians complete a rigorous test to evaluate the breadth of their service experience, qualification, and skills with only the highest-scoring technicians earning Prestige level certification.

"To rank among the top certified Ricoh dealerships in the country for eight years in a row is a nod to the consistency with which we strive to deliver superior customer service," said Frank Paulich, Vice President – Service for EO Johnson. “And having six of our technicians in the top 75 is a remarkable achievement recognizing the skills and commitment of our service team.”

Along with individual testing scores from EO Johnson's Ricoh-trained technicians, this program leverages a comprehensive review of industry benchmarks to determine eligibility, including customer survey results, First Call Effectiveness, callback and hold call percentages, relevant industry certifications, hardware, and solutions training, global accounts support, and escalation policy.

angle_down_right
click_Icon

angle_up_middle

No Comments Yet

Let us know what you think