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Production Print & Finishing

Maximize your business potential and open new revenue possibilities with start-to-finish production print and wide format solutions from EO Johnson and Standard Dynamics finishing solutions.

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You demand multifunction copiers that are easy to use and cost-efficient. With thorough training and prompt service response, you’ll find EO Johnson’s copiers are as dependable as you are.

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Locknet® Managed IT offers security, network defense, backup and managed services to help businesses in Wisconsin, Minnesota, and Iowa develop successful technology strategies, whether you’re small to medium sized, regulated, non-regulated, or have little to no IT staff.

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Our solutions help you with a specific document need or work together for a powerful combination to increase efficiency and productivity.

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With more than 85 technicians throughout our service areas of Wisconsin, Minnesota, and Northern Iowa, we have someone close by to help. The average response time for a technician to arrive at your site is under 4 hours. 

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844.236.7567

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EO Johnson Receives 2022 Toshiba ProMasters Service Award

1 min read

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A tradition of service excellence continues

EO Johnson Business Technologies has been recognized as a Toshiba ProMasters Elite Certified Dealer. EO Johnson has received this award annually since 2017. The award recognizes dealers that provide their customers with superior service and ensure the highest service performance standards for their technicians. It is issued by Toshiba America Business Solutions Inc. (TABS).

Award criteria include:

  • Training metrics ensuring dealers have factory-trained and tested
  • Call center metrics showing the dealer resolves issues quickly and thoroughly by utilizing their support center.
  • Service department metrics such as response times, first call effectiveness, and total machine up time.
  • Service department processes are in place such as escalation policies and loaner programs to monitor machine performance, and customer satisfaction is measured.
  • CloudConnect metrics remote diagnostic tool that allows the dealer to diagnose and resolve issues remotely, thus improving machine performance and up time.

About Toshiba America Business Solutions:

Toshiba America Business Solutions Inc. (TABS) is an independent operating company of Toshiba Corporation, one of the largest electronics/electrical equipment companies in the world.

 

 

 

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